• Non-customer facing role
• Competitive salary + Bonus Scheme + Benefits
• On-the-job training – genuine career pathway
• Location: either Lynbrook or Campbellfield
  Capral Aluminium – Australia’s largest aluminium manufacturer and distributor – is looking for an Experienced Customer Service Coordinator to join our small and supportive team in either Campbellfield or Lynbrook, Victoria.
  This is a non-customer-facing, office-based role, ideal for someone with experience in order processing, internal sales support, or technical customer service. Previous experience in aluminium or metals distribution is highly attractive for this role. You’ll play a key part in ensuring our operations run smoothly behind the scenes.

ABOUT YOU:

We are seeking a motivated and experienced professional who enjoys working in a fast-paced, detail-focused environment.

• Previous experience in a similar internal customer service or admin coordination role
• Strong verbal and written communication skills
• A professional and friendly phone manner
• Solid computer literacy and attention to detail
• A good attitude to workplace safety and reliability

Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.

• Accurately entering sales orders into our system
• Responding to phone and internal enquiries
• Providing quotes, lead times, and order status updates
• Vetting orders for accuracy and feasibility
• Processing credit claims and applying credit policies
• Offering technical and product support over the phone