ABOUT US

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

• Permanent, full-time position
• Monday to Friday, 7-3 and 9-5 shifts
• Grow your career at Coates!

As the first point of contact for customers at our Albert Park branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You’ll enjoy variety in your role including:

• Addressing customer needs in person, by phone and email
• Generating hire schedules, quotes, and invoicing
• Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
• You may also occasionally need to assist customers and colleagues in the yard with loading equipment

WHAT YOU’LL BRING TO THE ROLE

• Previous face-to-face customer service experience
• A desire to provide amazing customer experience
• General computer skills (MS Word, Excel, Outlook)
• Capability to learn and absorb technical information
  If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

You’ll enjoy variety in your role including:

• Addressing customer needs in person, by phone and email
• Generating hire schedules, quotes, and invoicing
• Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
• You may also occasionally need to assist customers and colleagues in the yard with loading equipmen