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Customer Service Coordinator / CSC - Multiple Locations at Ardent Health Services

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Front desk assistance, Admitting, Registering, Scheduling, Insurance verification, Cashiering, Medical terminology, Office procedures, Software applications

Industry

Hospitals and Health Care

Description

Overview Join Lovelace Medical Group as a full-time, variable shift Customer Service Coordinator (CSC) in Albuquerque, NM. Specialties hiring: Float Pool Urology Gastroenterology Urogynecology Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care. Responsibilities Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures, and regulations to ensure compliance and patient safety. Qualifications Job Requirements: High School Diploma or GED equivalent. Medical Terminology knowledge. Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications. One (1) year of previously related experience. Preferred Job Requirements: Associate’s Degree in a related field of study. Previous medical office experience. Heart Saver.

Responsibilities

The Customer Service Coordinator provides direct front desk assistance, including patient registration, scheduling, and insurance verification. They also manage customer account transactions and oversee cashiering operations while ensuring compliance with safety regulations.