Your new role:

As a Customer Service Coordinator, you'll manage day-to-day client relationships and coordinate requests across internal teams to ensure customers receive an efficient and professional service.

Key responsibilities will include:

• Acting as a key contact for customer enquiries via phone and email
• Managing client requests from initial submission through to completion
• Coordinating materials and requirements across internal teams
• Managing customer approvals and resolving service issues
• Supporting new customer and account set-up
• Producing and coordinating customer reports
• Maintaining accurate customer information across internal systems
• Identifying opportunities to introduce clients to additional services
• Supporting customer communications and marketing initiatives
• Working with local and international teams to meet customer requirements
• Occasionally assisting with customer meetings, training and site visits