Customer Service Coordinator at Keysight Technologies - Hong Kong

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

70150.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Experience, Problem Solving, Critical Thinking, Tech Savvy, Microsoft Suite, Oracle, Salesforce

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Launch Your Career with Keysight – Where Innovation Meets Opportunity Keysight Technologies is at the cutting edge of technology innovation, shaping the future of electronic design, simulation, prototyping, testing, and optimization. Our 15,000+ employees deliver world-class solutions across industries like 5G, automotive, energy, quantum, aerospace, defense, and semiconductors—impacting customers in over 100 countries. When you join Keysight, you’re not just starting a job—you’re building a career with limitless possibilities. Our award-winning culture thrives on bold ideas, collaboration, and a passion for solving complex challenges with industry-first solutions. We believe that when people feel a sense of belonging, they innovate, grow, and succeed—at every stage of their careers. Why This Role Is Your Perfect Launchpad This entry-level position is more than customer service—it’s your gateway to understanding the full business cycle and developing skills that open doors to leadership, operations, and beyond. You’ll work closely with customers, logistics, manufacturing, and sales partners, gaining hands-on experience in end-to-end account management. From day one, you’ll be part of a team that values your ideas and invests in your growth. What You’ll Do: Be the go-to problem solver for customers and internal teams, handling everything from order fulfillment to contract administration. Collaborate with Sales Field Partners and cross-functional teams to ensure smooth quote and order processing. Apply critical thinking to resolve complex inquiries and deliver exceptional customer experiences. Gain exposure to global operations and cutting-edge tools like Oracle and Salesforce. Support month-end activities and learn the rhythm of a fast-paced business environment. What’s In It for You? Career Advancement: Keysight is committed to your professional development. Many of our leaders started in roles just like this. With mentorship, training programs, and internal mobility, you’ll have a clear path to grow into roles in operations, sales, project management, and more. Continuous Learning: Access tuition reimbursement, certifications, and development programs to keep your skills sharp. Impactful Work: Your contributions will directly support innovation in industries that shape the future. Qualifications What We’re Looking For Strong communication skills and a passion for delivering exceptional customer experiences. Ability to thrive in a fast-paced environment and juggle multiple priorities. Tech-savvy with proficiency in Microsoft Suite; experience with Oracle or Salesforce is a plus. A mindset for continuous improvement and problem-solving. Compensation & Benefits Competitive pay: $42,090 – $70,150 annually, plus eligibility for Keysight’s Results Bonus Program. Comprehensive benefits: medical, dental, vision, 401(k), flexible time off, paid family leave, tuition reimbursement, adoption assistance, ESPP, and more. Ready to start your journey? At Keysight, you’ll find more than a job—you’ll discover a career where your ideas matter, your growth is supported, and your future is limitless. Note: For other locations, pay ranges will vary by region Most offers are in the middle of the pay range, depending on experience. This role is eligible for Keysight Results Bonus Program US Employees may be eligible for the following benefits: Medical, dental and vision Health Savings Account Health Care and Dependent Care Flexible Spending Accounts Life, Accident, Disability insurance Business Travel Accident and Business Travel Health 401(k) Plan Flexible Time Off, Paid Holidays Paid Family Leave Discounts, Perks Tuition Reimbursement Adoption Assistance ESPP (Employee Stock Purchase Plan) Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.*** Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The Customer Service Coordinator will be the go-to problem solver for customers and internal teams, handling order fulfillment and contract administration. This role involves collaboration with Sales Field Partners and cross-functional teams to ensure smooth quote and order processing.