This appeals to you

• Order acceptance and customer consultation in service cases
• Scheduling and planning of service customer orders in-house
• Calculation and preparation of cost estimates including obtaining approval from the customer.
• Warranty processing and handling of warranty claims
• Coordination with customers regarding device lead times (in-house)
• Cooperation with the rental department for the provision of rental or loan instruments
• Monitoring of open service requests, deliveries, orders, etc.
• In-house billing and invoicing of service orders
• Customer master data maintenance
• Administrative maintenance of the equipment
• Administrative spare parts management of the service warehouses
• Creation of shipping documents for parcel service providers
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