FULL TIME, PERMANENT

We are looking for a Customer Service Coordinator to work within our Import Customer Service department. The role requires excellent data processing skills in accordance with department and company procedures. Ensuring all Original bills of Lading and Monies are duly received and correctly endorsed prior to release of cargoes.
At MSC UK, our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.

SKILLS AND EXPERIENCE YOU’LL BRING TO US

• Accurate data entry skills in numeracy, literacy and IT
• A flexible approach and ‘can do’ attitude is essential
• Compliance with MSC’s email and telephone etiquette
• Destin8 & CNS knowledge
• Building Customer relationships
• Ensure high attention to detail on instructions
• Commercial awareness related to the Import shipment
• Time management
• Attention to detail, high level of accuracy in order to minimise errors and loss to MSC
• Ability to prioritise workloads and work to tight deadlines
• Maintain good customer relationships of new and existing business
• Excellent communication and team work
• Strong team player

Please refer the Job description for details