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Customer Service Coordinator at OmniSource
Pelham, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Project Management, Data Entry, Logistics, Inventory Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication, Attention to Detail, Continuous Improvement, Cost Analysis, Documentation, Change Orders, Reporting, Building Materials

Industry

Manufacturing

Description
Division Vulcan Steel Products Overview The Customer Service Coordinator has a critical role in supporting project execution by creating material orders, ensuring complete and timely deliverables, creating and customizing documentation, and administrative project management support. Responsibilities Process customer orders and ensure complete and timely delivery of material. Request and receive project files. Process and log change orders and no-charge deliveries. Analyze and compare material list for cost analysis. Assist project managers as needed. Coordinate customer requests in the project manager’s absence. Update database to ensure accurate reporting. Adapts to evolving processes and participates in continuous improvement efforts to enhance efficiency and quality. Maintains a high level of attention to detail and accountability, ensuring follow-through on all responsibilities. Qualifications Required Experience in inventory, logistics, or related business applications. Working knowledge of database systems for data entry and reporting. Proficiency in Microsoft Excel, Word, and Outlook Ability to communicate effectively and professionally; both verbally and in writing with all levels inside and outside the organization. Preferred Prior CLP or NMBS knowledge and experience will be preferred. (2-3) years of experience in the construction or building materials Industry. Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
Responsibilities
The Customer Service Coordinator processes customer orders and ensures timely delivery of materials while assisting project managers. They also maintain accurate reporting and adapt to evolving processes for continuous improvement.