Customer Service Coordinator at PepsiCola Bottling Company of New York Inc

Chatswood, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Written Communication, Verbal Communication, Data Entry, Calm Under Pressure, Reliable, Professional, Personable, Polite, Initiative, Teamwork, SAP, MS Office, Customer Service Training, Manufacturing Experience, Distribution Experience, FMCG Experience

Industry

Food and Beverage Services

Description

Overview Work for a global FMCG company with some of the world’s most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. At PepsiCo, you can Dare for Better. You can help build a world where there are more possibilities for more people, no matter what role you hold. Together, we’ll make a positive impact for good. Because when we Dare for Better, we can smile at what’s next. For our careers, families, communities and the planet. To continue our success, we’re seeking a Production Planning & Scheduling Coordinator to keep orders flowing, customers happy, and relationships growing—driving the service excellence that earns trust For you: - Competitive benefits package: 5% annual bonus Generous leave options (wellness, birthday, volunteer, 20 weeks parental for both primary & secondary carer, additional leave purchase/cash out) Lease Plan - Health & Wellness programs: Discounted private health insurance Financial coaching Counselling sessions Flu vaccinations Skin checks - Professional development programs - Global career opportunities Responsibilities Key Responsibilities: Manage daily and ad‑hoc customer orders to maximise fulfilment and service levels. Handle customer enquiries and issues with speed and professionalism. Collaborate closely with Distribution, Transport, and Inventory teams for smooth operations. Build strong relationships with Account Managers to enhance customer experience. Coordinate Customer DC bookings and submit grids to Transport teams. Qualifications About you: Customer‑focused with strong written and verbal communication Fast and accurate in data entry Calm under pressure and reliable with deadlines Professional, personable, and polite Shows initiative and works well with others Thrives in an open, collaborative team environment Proficient in SAP and MS Office (desirable) Customer Service training or certifications (desirable) Experience in Manufacturing, Distribution, or FMCG environments (desirable) About us: Join us and work with iconic brands like Doritos, Gatorade, Pepsi Max, Smith’s Chips, Red Rock Deli, Twisties, Quaker Oats, and Bluebird NZ. Recognised as a Top Employer in Australia and New Zealand for the past 4 years Family Friendly Certification (AU) Australian Disability Network Member PepsiCo is dedicated to sustainability with initiatives like EV chargers, net-zero energy efficiency, hydro trucks, and net-zero water usage. We foster innovation and empower employees to make a meaningful impact through Pep+ (PepsiCo Positive). Join us to shape the future of food and beverages with a focus on sustainability. PepsiCo’s hiring process: Submit your application Interview(s) and skills evaluation Online Assessment process Background checks If you require reasonable adjustments at any stage of the application or interview process, please let us know. In applying for this position, you consent to your personal information being provided to PepsiCo for use in accordance with PepsiCo’s Privacy Policy which can be found at the bottom of the page on PepsiCo’s website www.pepsico.com.au

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Responsibilities

Manage daily and ad-hoc customer orders to maximize fulfillment and service levels while handling customer inquiries and issues professionally. Collaborate with various teams to ensure smooth operations and build strong relationships with Account Managers.