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Customer Service Coordinator at PK USA INC

Glenview, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

18.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organizational Skills, Microsoft Office, Customer Service, Administrative Support, Conflict Resolution, Multitasking

Industry

Description

Fields Lexus in Glenview is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. RESPONSIBILITIES: * Meet and greet customers in a professional manner in-person & on the phone * Provide basic information to callers who have general inquiries * Handle customer complaints with integrity and poise * Provide general administrative and clerical support * Pay: $18.00 per hour ***HOURS: Mon-Thur 9:30-6:00 and Sat 7:00-3:00 REQUIREMENTS: * Excellent communication and organizational skills * Experience using Microsoft Office suite * Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously * Must be willing to submit to a drug screen & background check

Responsibilities

The role involves greeting customers professionally in person and over the phone while handling general inquiries and complaints. Additionally, the coordinator provides general administrative and clerical support to ensure a luxury customer experience.