Customer Service Coordinator at TJX Companies

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

24.5

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Collaboration, Task Management, Communication, Time Management, Visual Merchandising, Operational Excellence, Training, Development, Collaboration, Merchandise Processing, Service Policies, Customer Needs, Fast-Paced Environment, Problem Solving

Industry

Retail

Description

Homesense At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You’ll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. This job posting is for an existing position vacancy within our organization. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 5935 Mavis Road Unit# 5 Location: CAN Homesense Store 0011 Mississauga ON Hourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands. TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures. At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.

Responsibilities

Drive operational excellence in customer service and store operations while maintaining high standards. Train and develop associates to enhance customer experiences and promote collaboration.