ABOUT US:

We are a dynamic and growing company in the luxury and retail space, dedicated to delivering exceptional service and value to our clients. We’re looking for a proactive and detail-oriented individual to join our team as a Customer Service Coordinator

REQUIREMENTS:

• Proven experience in sales coordination, client servicing, or a similar administrative support role.
• Strong organizational and communication skills.
• Proficient in MS Office and basic CRM systems.
• Ability to multitask and prioritize effectively.
• Based in UAE with a valid own visa (sponsorship not provided at this stage).

• Client Relationship Management
• Be the primary point of contact for all client interactions.
• Resolve customer issues efficiently to ensure high satisfaction.
• Build and strengthen relationships with clients, exploring upselling or cross-selling opportunities.
• Sales Support & Coordination
• Process orders and track deliveries to ensure timely and accurate fulfillment.
• Liaise with logistics and internal teams to streamline operations.
• Administrative Support
• Maintain detailed and organized records of client communications and sales data.
• Assist with scheduling, event coordination, and promotional campaign management.
• Data Analysis & Reporting
• Compile and analyze sales metrics and customer feedback to support strategic planning.
• Cross-Functional Collaboration
• Collaborate closely with marketing, finance, and logistics teams to ensure smooth end-to-end operations.