COMPANY OVERVIEW

NewCorr Packaging, established in 1991, specializes in the production of high-quality corrugated sheets while delivering exceptional service to our customers. Operating two corrugators around the clock, we are committed to excellence in manufacturing and customer satisfaction.

SUMMARY

We are seeking a Customer Service/Data Entry professional to join our team at NewCorr Packaging. In this role, you will be responsible for providing outstanding customer service while accurately entering data related to our production and shipping processes. Your contributions will be vital in maintaining our commitment to quality and service.

REQUIREMENTS

• Proven experience in customer service or a similar role.
• Strong communication skills, both verbal and written.
• Ability to type accurately and efficiently; data entry experience is a plus.
• Familiarity with office software and call center operations is preferred.
  If you are passionate about providing excellent customer service and want to be part of a dedicated team at NewCorr Packaging, we invite you to apply today!
  Job Type: Full-time
  Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Northborough, MA 01532 (Required)

Ability to Relocate:

• Northborough, MA 01532: Relocate before starting work (Preferred)

Work Location: In perso

• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Accurately enter data related to customer orders and production into our systems.
• Assist with outbound calling to follow up on customer orders and satisfaction.
• Maintain organized records of customer interactions and transactions.
• Collaborate with team members to ensure efficient processing of orders.
• Support office operations as needed, including filing and document management.