Customer Service Desk Coordinator - HP at Apogee Corporation Limited
Maidstone, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

0.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Customer Service Skills

Industry

Marketing/Advertising/Sales

Description
  • Job Reference: 1613407006-2
  • Date Posted: 31 March 2025
  • Recruiter: Apogee Corporation Limited
  • Location: Maidstone, Kent
  • Salary: On Application
  • Sector: Administration, Business development, Print, Sales, Sustainability, Technology

JOB DESCRIPTION

Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe’s Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.
We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our recent investment of £250,000 in employee training and development highlights our commitment to investing in enhancing the skills, knowledge, and experience of our employees.
Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.

EXPERIENCE AND SKILLS REQUIRED

  • Strong Administration and organisational skills
  • Excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers
  • Ability to Monitor and maintain bespoke customer portals
  • Logging service calls on internal systems
  • Liaising with internal departments and external suppliers
  • Liaising with customers contacts
  • Creating and running regular and ad-hoc reports in excel, so experience with Excel is required
  • Ability and willingness to learn, develop and continuously improve
  • High level of accuracy and attention to detail
Responsibilities

Please refer the Job description for details

Loading...