Customer Service Dispatcher at Motor Body Company Inc

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

24.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Dispatching, Communication, Problem Solving, Record Keeping, Work Order Preparation, Inventory Management

Industry

Industrial Machinery Manufacturing

Description

Description About Us: Established in 1948, Alongi Brothers is a family-owned business that takes pride in its legacy of excellence. We have consistently been recognized as one of the top AAA service providers in the San Jose area. Our commitment to quality service and a strong family-oriented culture sets us apart. Join our team and become a part of a company with a rich history and a promising future. Job Description: Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel Using telephones, two-way radios or text messages to contact employees or emergency personnel Speaking with supervisors or customers to resolve problems, requests for services or equipment Preparing daily work such as schedules Preparing work orders for crew or receiving work orders from work crews Being in charge of communications within company assigned territories Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Benefits: Full Benefits Package: Health, Dental, Life, Vision for you and your fami Paid Time Off (PTO) and Sick Pay Employee Training Weekly Pay Overtime Pay/Tips/Bonuses Family Environment: Join a company that values a close-knit, supportive culture. Team Culture Events: Enjoy regular team-building events, including BBQs and treat Fridays Job Types: Full-time Pay: $23.00 - $24.00 per hour Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: San Jose, CA 95126 (Required) Ability to Relocate: San Jose, CA 95126: Relocate before starting work (Required) Work Location: In person Requirements background check

Responsibilities

The primary duties involve scheduling and dispatching drivers, work crews, vehicles, or equipment based on schedules, customer requests, or immediate needs. This role also requires relaying information, resolving customer issues, and preparing necessary work orders and daily schedules.