Customer Service Dispatcher at Workforce Enterprises
Cypress, CA 90630, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

20.0

Posted On

28 Aug, 25

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Email, Excel, Vendor Management, Communication Skills, Transportation Software

Industry

Logistics/Procurement

Description

POSITION SUMMARY

We are seeking a detail-oriented and highly organized Transportation & Service Dispatch Coordinator to join our dynamic logistics team. This hybrid role combines core dispatch operations with transportation tracking, vendor coordination, and customer service responsibilities. The ideal candidate will manage inbound and outbound shipments, dispatch service calls, optimize routing, and collaborate with internal teams to ensure timely and efficient logistics operations.
This is a fantastic onsite opportunity to immerse yourself in a fast-paced environment, working alongside talented peers and making a tangible impact on service performance and supply chain efficiency.
This position is a temp-to-hire role, and candidates must apply through the Workforce Enterprises agency before qualifying for the position.
To apply, please follow these steps:
Create your profile:
https://eas.avionte.com/talent/apply/wfespapplication#/step/1
Complete the online policy form sent to your email, including e-signatures.
Schedule an appointment:
Call 562-281-9220 to schedule. Please bring two valid forms of ID. Final application forms will be provided at the branch.
If the link above does not work, visit our main site and click “Apply”:
https://www.workforceenterprises.net/

REQUIRED SKILLS & QUALIFICATIONS

  • 6+ months experience in transportation, dispatch, or logistics operations.
  • Proficient in GIS/GPS tools, Excel, Word, email, and transportation software (Oracle TMS, SyteLine preferred).
  • Strong multitasking, problem-solving, and communication skills.
  • Ability to perform accurate data entry while managing multiple concurrent tasks.
  • Familiarity with TSA/IAC regulations, domestic shipping practices, and vendor management.
  • Bilingual or multilingual communication skills are a plus.
  • High school diploma or equivalent required.

PHYSICAL REQUIREMENTS

  • Must be able to stand/walk for extended periods, push, pull, bend, reach, and lift up to 49 lbs with or without reasonable accommodation.

How To Apply:

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Responsibilities
  • Coordinate and schedule service calls, dispatching personnel and vehicles efficiently.
  • Assign and monitor domestic inbound/outbound shipments using GIS/GPS and tracking systems.
  • Schedule LTL and courier services according to customer requirements.
  • Dispatch drivers, technicians, or field staff based on workload and service priorities.
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