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Customer Service Domestic Non Voice Versant Team Member-BPS at HEXAWARE
, tamil nadu, India -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Non-voice Support, E-commerce, Quality Assurance, QMS, ISMS, Versant, Data Entry, Policy Compliance

Industry

IT Services and IT Consulting

Description
EducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: ·         Should be ready to work in flexible shifts – Rotating throughout Day/Night and 6 days working·         Adherence to company policies, rules and regulations·         To follow quality processes thoroughly using checklist standards·         Responsible for complying with all QMS and ISMS Policies and proceduresDesirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry works
Responsibilities
The team member is responsible for providing non-voice customer service while adhering to company policies and quality standards. They must ensure compliance with QMS and ISMS procedures while managing e-commerce related tasks.