Customer Service Domestic Voice Regional Language Team Member-BPS at HEXAWARE
, , India -
Full Time


Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Voice Support, Regional Language, Quality Processes, E-commerce Website Usage

Industry

IT Services and IT Consulting

Description
EducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: ·         Should be ready to work in flexible shifts – Rotating throughout Day/Night and 6 days working·         Adherence to company policies, rules and regulations·         To follow quality processes thoroughly using checklist standards·         Responsible for complying with all QMS and ISMS Policies and proceduresDesirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry works
Responsibilities
The primary responsibility involves providing customer service support via voice channels, adhering strictly to established quality processes and checklist standards. The role also requires compliance with all company policies, rules, regulations, QMS, and ISMS procedures.
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