Customer Service - Driver at SMITH TURF & IRRIGATION LLC

Concord, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Non-commercial Driving, Retail Sales, Wholesale Sales, Customer Service, Inventory Management, Microsoft Office, Truck and Trailer Operation, Order Entry, Warehouse Operations, Lawn Care Knowledge, Irrigation Knowledge, Equipment Handling

Industry

Wholesale

Description

Description Company Overview Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service. Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture. Position Overview Delivery drivers- customer service representatives are professionals with extensive knowledge around equipment, irrigation, and landscape assessor products who are responsible for safely operating STI vehicles while delivering products and equipment to our customers. This position will work on the sales counter, assisting customers through the entire sales process, when not making deliveries. Driving Duties · Ensure every customer interaction is marked by promptness, professionalism, and precision · Endure timely delivery and/or pickup of products and/or equipment to and from customer facility or job site · Load and unload products and equipment · Deliver products and equipment to customers · Operate vehicles in accordance with local, state, and federal transportation regulations · Maintain vehicles by conducting daily inspections for maintenance needs, licensing and registration expirations and reporting any deficiencies to the management · Assist with warehouse duties, stocking inventory in the warehouse and in the showroom, maintaining the yard while not driving · Establish a solid understanding of products and equipment sold at STI Customer Service Duties · Answer customer queries regarding our wide range of products, including equipment, landscape products, and applications · Handle the sales processes efficiently, from order entry to inventory management, scheduling deliveries, and assisting with product pickups · Establish and nurture transparent communication channels with internal teams, guaranteeing timely product delivery · Work with external sales representatives to enhance growth in LPG and TCE sectors · Play a role in keeping the branch showroom and yard tidy, organized and welcoming Skills We Are Seeking · Minimum of 2 years of non-commercial driving Minimum of 2 years’ experience either in retail or wholesale, experience in lawn care applications, equipment, and irrigation is a plus · Experience in driving a non-commercial truck/trailer combo is preferred but not required · A proven aptitude for delivering top-notch customer service experiences · A keenness to learn, adapt, and implement new technologies and mythologies · Proficient in Office Microsoft Products · Capable of routinely handling items weighing up to 75 pounds · Ability to pass and maintain hiring standards for non-commercial drivers (background, MVR, drug testing, insurance standards) · High school diploma or its equivalent is required Benefits · Competitive Compensation · Medical, Dental, Vision, Short and Long Term Disability, Life Insurance · Paid Time Off and Paid Holidays · 401(k) with Company Match · Employee Referral Program · Opportunity of Advancement · Paid Training and Certifications · Free Counseling Services- EAP · Product Discounts · Weekends Off! STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Responsibilities

Safely operate company vehicles to deliver and pick up equipment and products for customers. Additionally, manage sales counter duties including order entry, customer queries, and showroom maintenance.