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Customer Service at Eaton USA
El Mirador, Baja California, Mexico -
Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Continuous Improvement, Computer Skills, Telephone Call Taking, Call Bridging, Troubleshooting, Documentation

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Work together with the sales team to meet and exceed customer expectations. Listen, document and resolve customer concerns. Troubleshoot and document potential problems that may arise with the product or service. Report to the Supply Chain Manager clear and accurate information on the status of each customer. Authority to have first contact with the customer Authority to report possible problems with the product to the customer. LI-DS2 Univeristy Degree required. 1 year or more in similar position (automotive industry) Computer skills. Experience in telephone call taking and call bridging. Problem solving. Continuous improvement. Medium CSR. Basic IATF. Core Tools Basic Troubleshooting Medium. Accountable Gets Results Transparent

How To Apply:

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Responsibilities
Work together with the sales team to meet and exceed customer expectations. Troubleshoot and document potential problems that may arise with the product or service.