Customer service environmental at ALS Environmental

Moncalieri, Piedmont, Italy -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Management, Environmental Regulations, Technical Solutions, Interdepartmental Coordination, Regulatory Monitoring, Compliance, Activity Monitoring, Problem Solving, Communication, Attention To Detail, Teamwork, Result Orientation, WebTrieve, Microsoft Office Suite

Industry

International Trade and Development

Description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Il profilo si occuperà di: · Gestione del Cliente e Supporto Specializzato: seguire il cliente dalla firma del contratto alla conclusione del servizio, fornendo consulenza su normative ambientali e soluzioni tecniche, garantendo il rispetto delle aspettative e dei tempi stabiliti. · Coordinamento con le Aree Aziendali: collaborare con il laboratorio, i servizi esterni e l’amministrazione per garantire il corretto svolgimento delle attività, intervenendo tempestivamente nella risoluzione di eventuali problematiche operative. · Monitoraggio Normativo e Conformità: assicurarsi che le attività siano sempre conformi alle normative ambientali in vigore, fornendo al cliente aggiornamenti continui su eventuali modifiche legislative rilevanti. · Monitoraggio delle Attività: monitorare l'andamento delle attività e lo stato di avanzamento del servizio. · Comunicazione con il Cliente e Risoluzione delle Problematiche: gestire le richieste del cliente, fornendo risposte tempestive e risolvendo eventuali difficoltà con approccio professionale e orientato alla soluzione. · Gestione della Chiusura del Contratto e Raccolta Feedback: coordinare la fase finale del contratto, verificando il completamento di tutte le attività e raccogliendo il feedback del cliente per ottimizzare i futuri servizi. Requisiti: La candidatura ideale possiede i seguenti requisiti: · Laurea in Scienze Ambientali, Ingegneria Ambientale o affini. · Esperienza lavorativa pregressa nell’ambito delle analisi di laboratorio. · Conoscenza delle normative ambientali e delle metodologie analitiche per la gestione dei servizi ambientali. · Preferibile conoscenza della piattaforma WebTrieve. · Buona padronanza del Pacchetto Office (Excel, Word, PowerPoint). · Buona conoscenza della lingua inglese. Completano il profilo: · Ottime capacità comunicative, sia scritte che orali. · Precisione, attenzione ai dettagli e capacità di analisi. · Capacità di lavorare in team e di coordinarsi con diversi dipartimenti aziendali. · Orientamento al risultato, capacità di lavorare per obiettivi e nel rispetto delle scadenze. · Buone capacità di problem-solving. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role. ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world. Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here. Didn’t see the right job for you today? We'd still love to hear from you. With a team of more than 20,000 employees across 70 countries, it takes all kinds of skills and expertise to make a company like ours thrive – and not all of them are in labs! We’re all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we’ll keep it on file for future opportunities. Want to know more? Check out our careers page to find out about the benefits of joining our team, and don’t forget to follow us on LinkedIn for the latest updates!

Responsibilities

The role involves managing the customer relationship from contract signing through service completion, providing specialized support, environmental regulatory advice, and technical solutions. This includes coordinating with internal departments like the laboratory and administration to ensure smooth operations and timely issue resolution.