Key Responsibilities:• Welcome and assist clients and visitors with a positive, service-oriented attitude• Handle customer queries related to company services, applications, and documentation• Guide clients through online portals and basic processes• Coordinate with internal teams to resolve client requests smoothly• Maintain accurate records of client interactions• Manage walk-ins, queues, and ensure a pleasant lobby experience• Handle escalations professionally and follow up until closure• Encourage client feedback and reviews after service completion

What We’re Looking For:• Minimum 2 years of customer service / client-facing experience with administration background.• Strong communication and interpersonal skills• Well-groomed, confident, and customer-focused personality• Basic computer skills and attention to detail• Experience in business setup / free zone / aviation/ hospitality/ service industry is a plus