CUSTOMER SERVICE EXECUTIVE

Location: 7500A Beach Road, #04-320 The Plaza Singapore 199591
Department : Reservations / Customer Service
Reports To : Station Manager

JOB SUMMARY:

We are seeking a detail-oriented and customer-focused Reservations Specialist cum Customer Service Executive to handle reservation requests while delivering exceptional service to clients. This role involves managing bookings, responding to inquiries, and resolving issues to ensure a seamless and positive customer experience.

QUALIFICATIONS:

• ITE Certification or equivalent or higher. Qualification in related field is preferred.
• Experience in a reservations or customer service role, preferably in the aviation industry.
• Excellent communication skills in English. Holding ability to speak and write in more languages is a plus.
• Proficient in reservation software and MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask and work under pressure in a fast-paced environment.