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Customer Service Executive - Banking at VAM Systems

Sharjah, Sharjah Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power BI, Communication, Pressure Management, Deadline Management

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking Customer Service Executive for our UAE operations with the following terms & conditions. Key Accountabilities • Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department. Reporting & Documentation • Assist in preparing reports in Excel and dashboards. • Ensure timely submission of required reports. Qualification & Experience • Excellent oral and written skills in English. • Must be an expert in Microsoft 365 (Excel, PPT, Power BI etc.). • Strong written and verbal communication skills. • Ability to work well under pressure and meet deadlines. Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The Customer Service Executive will collect and analyze department requirements and prepare trend analysis reports. They will assist in preparing reports in Excel and dashboards, ensuring timely submission of required reports.