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Customer Service Executive - Car Finance - New Car - PV - Patna - Kashi Pal at Tata Capital

Patna, Bihar, India -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Services, Channel Partner Management, KYC Documentation, Loan Processing, Sales Pitching, Customer Relationship Management, Documentation Verification

Industry

Financial Services

Description

Company's representative - Rendering company's financial services into the market / assigned counters. Acts as a communication channel between the management & the Channel Partners. Building new channel partners for the company. Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. Customer touch point - Meets customers and pitch schemes according to their requirements. First line of control - Ensures customers meets the funding norms. Follow up with customers to ensure satisfaction & positive feedback after sales-service. Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo. Basic understanding of KYC and other documents for used car loan processing

Responsibilities

The role involves acting as a liaison between management and channel partners to promote financial services and build new partnerships. Responsibilities include pitching schemes to customers, managing documentation, and ensuring funding norms are met.