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Customer Service Executive - Car Finance - New Car - PV - Ranchi - Jha Niwa at Tata Capital

, Jharkhand, India -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Services, Channel Partner Management, Customer Inquiry Handling, Documentation, Pricing, Sales Pitching, Funding Norms Compliance, Follow Up, KYC, Loan Processing

Industry

Financial Services

Description

Company's representative - Rendering company's financial services into the market / assigned counters. Acts as a communication channel between the management & the Channel Partners. Building new channel partners for the company. Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. Customer touch point - Meets customers and pitch schemes according to their requirements. First line of control - Ensures customers meets the funding norms. Follow up with customers to ensure satisfaction & positive feedback after sales-service. Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo. Basic understanding of KYC and other documents for used car loan processing

Responsibilities

The executive will act as the company's representative, delivering financial services at assigned counters and serving as the communication link between management and channel partners. Responsibilities include building new partnerships, addressing customer inquiries regarding documentation and pricing, and ensuring customers meet funding norms.