Customer Service Executive at Carbiz

Malaga, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

28.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Time Management, Teamwork, Problem Solving, Driving, Vehicle Detailing, Logistics Coordination, Client Onboarding

Industry

Retail Motor Vehicles

Description

$27-$28 p/h + Super + APR + Bonus Incentives! Part-time & Full-time opportunities available! Collaborative team culture and surrounded by like-minded individuals! Looking to kickstart your career, earn great money, and gain real-world experience? Whether you're fresh out of school or juggling uni, this is the perfect opportunity to get your foot in the door with a fast-growing, people-first company. Perks & Benefits: Flexible Work Arrangements – We’re open 7 days a week from 7:00am–8:00pm, so you can build a roster that works around your life. Work Patterns to Suit You: 24-40 hour work weeks | Weekend shifts available (perfect for students!) Extra Earnings – Weekend penalty rates (on top of base pay) | Overtime, on-call opportunities, and bonus incentives Growth & Support – Ongoing training, mentorship, and career development opportunities | Collaborative team culture with like-minded individuals Perks & Wellbeing – Monthly catered lunches, birthday and event celebrations | 24/7 Employee Assistance Program for support and wellbeing About Us: Carbiz is proud to be a HRD 5 star employer of choice – 2025. We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 11,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most. By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time. Better than yesterday - We grow each day, learning from our experiences. Win with trust - Lead the market by being trusted, reliable and helpful. Collaborative core - Working smarter together. Valuing people - We respect our people, encourage their development, and reward their performance. About the Role: Deliver vehicles to clients, ensuring timely and efficient service. Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction. Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations. Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior. Assist with the onboarding process for new clients, ensuring they have all the information and support they need. Enjoy the thrill of driving a variety of high-quality vehicles! About You: Valid driver's license with a clean driving record (Essential). Strong verbal and written communication skills to effectively interact with clients and team members. Ability to work independently, manage your time effectively, and thrive in a team-based environment. Ordinary hours vary between 7:00am-8:00pm Monday-Sunday with 8-hour shifts | Must have capacity to work minimum 24 hours p/w. Apply Now: If you are looking for a flexible, rewarding role with a great team, hit APPLY now and our Talent Team will be in touch!

Responsibilities

The role involves delivering vehicles to clients promptly, providing excellent customer service by addressing inquiries and resolving issues, and assisting with vehicle logistics coordination. Additionally, responsibilities include preparing cars for hire through detailing and supporting the onboarding process for new clients.