Customer Service Executive at DFDS
Germany, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

10 Jan, 27

Salary

50000.0

Posted On

12 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description

Step into the future of logistics!

Support our team and contribute to excellent customer service with your commitment – ​​sustainably and innovatively!

We are looking for a dedicated individual in Customer Service (m/f/d) who will act as a central interface between customers and our company to ensure the smooth running of service processes.

Become part of the future. Join us!

About the job

In your role as Customer Service Executive (m/f/d), you are responsible for processing and coordinating customer inquiries and orders. You actively support the implementation and optimization of our service processes.

Your tasks

- Handling and coordination of Europe-wide export and import transports

- Documentation and tracking of customer feedback

- Contact person in case of possible escalations

- Close collaboration with various departments, especially planning, to ensure optimal customer service

- Processing of customs documents

Are you ready to shape the future of customer service?

  • Apply now and become part of our team!

How To Apply:

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Responsibilities
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