Customer Service Executive
at Dynamite Recruitment
Christchurch BH23, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 17 Feb, 2025 | GBP 29500 Annual | 19 Nov, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Receive in-coming correspondence and calls from customers, clients and third parties relating to insurance claims
- Managing a portfolio of claims, where you will be responsible for assisting customers from the initial point of contact through to completion
- Ensure all relevant information is captured and updated on the system for each customer
- Accurately assess claims in line with policy terms and conditions.
- Pay valid claims quickly without unnecessary delay.
- Ensure customers who aren’t covered are informed at the first opportunity,
- Assess and raise awareness of any fraudulent activity
- To empathise with customers and ensure that you are there to support them at a very challenging time
- Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider (including using exchange rate information)
- Liaise with 3rd parties in relation to resolving queries and process claims, recover money where possible
- Ensure all documentation relating to a case is attained and uploaded both timely and accurately
- Input data to a claims management system with a high level of accuracy
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Insurance
Banking / Insurance
Insurance
Graduate
Proficient
1
Christchurch BH23, United Kingdom
