GROW YOUR CAREER WITH EXABYTES

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

REQUIREMENTS:

• Fresh graduates candidates or with at least 1 year of relevant experience in customer service,operation or a related field
• Communication and Interpersonal Skills
• Knowing about the Domain,Hosting/Server, Website sales is an advantage.
• Punctual - consistent adherence to schedules, timeliness, and reliability
• Adherence to established processes, attention to detail, and commitment to maintaining consistency and quality in work
• Proactive contributor - Actively and consistently contributes ideas and suggestions without waiting to be prompted.
• Capability to work during weekends and public holidays as needed
• Fluent in English is a must

• Process incoming orders efficiently
• Assisting customers’ inquiries via Email and Livechat
• Identify opportunities to enhance customer relationships and promote additional products or services
• Follow up on scheduled orders and email requests
• Any related additional tasks that are assigned
• Creating orders processed status report weekly basis
• Review performance metrics from the previous monthAnalyze customer feedback
• Analyze customer feedback
• Evaluate the efficiency of current order processing workflows