Job Description

Roles & Responsibilities

We require a graduate with +5 years of experience in customer service & operations in a reputed freight forwarding company. You will have in-depth know-how about import/export/cross trade business by Sea freight & Air freight. On-the-job experience of international freight forwarding job costing and quotations is essential. You will have the capability to handle freight enquiries, quotations and coordination with local and international clients. Experience in rate & service negotiations with shipping lines/airlines and overseas agents is required. Proficiency in handling MNC clients and execution of time-bound & critical sea/air shipments is necessary. Knowledge about customs procedures and port operations is a plus. Capability to handle freight forwarding operations & customer service independently without supervision is expected.

Desired Candidate Profile

Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company. .

In-depth know-how about import /export /cross trade business by Sea freight & Air freight

On job experience of international freight forwarding job costing and quotations.

Capability to handle freight enquiries, quotations and coordination with local and international clients. .

Experience in rate & service negotiations with Shipping lines /airlines and overseas agents

Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments.

Knowledge about customs procedures and port operations.

• Capability to handle freight forwarding operations & customer service independently without supervision.