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Customer Service Executive - Growth - Perambalur - MKM Complex - CSE at Tata Capital

Perambalur, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Document Validation, Loan Disbursement, Case Logging, Cross-selling, Vendor Management, Compliance, Audit Regulations, Relationship Management, Business Development

Industry

Financial Services

Description

Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

The Customer Service Executive will identify potential business, collect and validate customer documents, and manage the loan disbursement process. They will also assist in vendor empanelment and ensure compliance with audit and RBI regulations.