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Customer Service Executive at hktservice

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Complaint Handling, Bilingual, Mobile Application Support

Industry

Software Development

Description

主要職責: 透過電話、電子郵件、實時對話處理客戶有關會員平台查詢協助會員使用手機應用程式及兌換獎賞遵守所有監控和服務規定，確保熱線運作順暢職位要求: 無需相關經驗、歡迎轉職人士中五或以上程度歡迎應屆畢業生申請良好的粵語、英語和普通話懂得中英文輸入法具備一年或以上處理客戶投訴經驗(零售、餐飲、酒店等行業) 可獲優先考慮工作地點：美孚工作時間: 08:00-24:00(每星期5日、每日8.5小時加1小時食飯) 全職同事可享以下福利待遇 : 14天有薪年假生日假員工介紹獎金完善在職培訓免費醫療福利包括門診及住院保障電訊及其他産品員工折扣優惠如有興趣，請即WhatsApp 9020 1638

Responsibilities

Handle customer inquiries related to the membership platform via phone, email, and live chat. Assist members in using the mobile application and redeeming rewards while ensuring compliance with all monitoring and service regulations.