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Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Alwar at Tata Capital
, , India -
Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Lead Generation, Customer Relationship Management, Cross-Selling, Dealer Relationship Management, Deal Processing, Internal Stakeholder Management, Communication Skill, Negotiation Skill, Market Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity

Industry

Financial Services

Description
Key Deliverables: Lead Generation Generate leads for UV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)
Responsibilities
The Customer Service Executive is responsible for generating leads, managing customer relationships, and processing dealer deals. They will also interact with internal teams to ensure smooth loan application processing.