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Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Nashi at Tata Capital

, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Lead Generation, Customer Relationship Management, Cross-selling, Dealer Relationship Management, Deal Processing, Data Entry

Industry

Financial Services

Description

Key Deliverables: Lead Generation * Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management * End to end customer relationship management including explaining product offerings and resolving sales queries. * Cross-selling product offerings to customers. * Educates customers with information to build their understanding of issues and capabilities. * Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management * Maintaining relationship with assigned dealer. Deal Processing * Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management * Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Only Graduate preferred. Specialized job competencies: Functional Competencies * Communication Skill * Negotiation Skill * Market/Industry Knowledge * Analytical Skill * Product Knowledge Functional Competencies * Communication Skill * Negotiation Skill * Market/Industry Knowledge * Analytical Skill Product Knowledge Hiring Parameters: * Candidates from Finance graduate stream preferred. * Should be comfortable to move in the market. * Should have learning attitude.

Responsibilities

The primary duties involve generating leads through various channels and managing the end-to-end customer relationship, including explaining products and resolving sales queries. Additionally, the role requires maintaining dealer relationships and ensuring smooth loan application processing by managing internal stakeholder interactions.