Customer Service Executive
at
Norden Communication
Dubai, Dubai, United Arab Emirates
-
Full Time
Start Date
Immediate
Expiry Date
03 Jan, 27
Salary
5000.0
Posted On
05 Oct, 26
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Consumer Services
Description
Act as the primary communication point between customers, the Sales Team, Procurement, Production, and Logistics for B2B orders.
Provide customers and the Sales Team with regular and accurate updates on order status, shipment ETD, and expected arrival (ETA).
Maintain a detailed tracker of B2B orders on a Sales Order (SO) basis
Monitor and provide an overview of priority deliveries, ensuring regular follow-up with the concerned departments to achieve delivery within the agreed lead time.
Provide customers with periodic updates on order status, including production, shipment, and expected delivery timelines.