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Customer Service Executive - Personal Loans - Core Connect - Noida - Sector at Tata Capital

, , India -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Document Validation, Case Logging, Sanction Ratio Fulfillment, Cross-Selling, Vendor Empanelment, Relationship Development, Compliance

Industry

Financial Services

Description

Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

The Customer Service Executive will identify potential customers for business, collect and validate documents, and log cases in the system. They will also meet customer requirements and assist in vendor empanelment and compliance with regulations.