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Customer Service Executive - Personal Loans - Core Connect (Top Location) - at Tata Capital

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Identification, Document Collection, Validation, Case Logging, SOP Adherence, Disbursement Process, Sanction Ratio Fulfillment, Cross-Selling, Vendor Empanelment, Relationship Development, Compliance, Audit Regulations, RBI Regulations

Industry

Financial Services

Description

Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

The role involves identifying potential business customers and collecting and validating necessary documents for personal loan disbursement according to organizational norms and SOPs. Responsibilities also include meeting customer requirements, cross-selling products, developing vendor relationships, and ensuring compliance with audit and RBI regulations.