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Customer Service Executive - Personal Loans - Top Markets - Direct - Hydera at Tata Capital

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Identification, Document Collection, Validation, Case Logging, SOP Adherence, Disbursement Process, Sanction Ratio Fulfillment, Cross-selling, Vendor Empanelment, Relationship Development, Compliance, Audit Regulation Adherence, RBI Regulation Adherence

Industry

Financial Services

Description

Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

The role involves identifying potential customers for personal loans, collecting and validating necessary documents according to organizational norms, and logging cases for disbursement following standard operating procedures. Responsibilities also include meeting sanction ratios and cross-selling multiple products.