Responsibilities

• Handle inbound and outbound customer calls professionally
• Assist clients with queries, account details, and service information
• Maintain accurate records of customer interactions
• Provide timely solutions and escalate issues when necessary
• Work collaboratively with the team to achieve departmental goals

Requirements

• Female candidates only
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn
• Fluent in English; additional languages are a plus
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