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Customer Service Executive - Sales - PV Finance - Motor Finance - Sales - V at Tata Capital
, , India -
Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge

Industry

Financial Services

Description
Key Objective of the Job: A Customer Service executive who effectively manage DSE interactions, channel partners and the open market. CRE’s responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Only Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude.
Responsibilities
The Customer Service Executive is responsible for managing DSE interactions, channel partners, and the open market while collaborating with internal stakeholders to ensure efficient loan application processing. Key deliverables include lead generation, customer relationship management, dealer relationship management, and deal processing.