Customer Service Executive- Shipping (Air, Sea, Land) at Versatile Phoenix Hr Service Private Ltd
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

0.0

Posted On

16 Aug, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Air, Documentation, Customer Service, International Business, Shipping, Negotiation

Industry

Logistics/Procurement

Description

1. CUSTOMER INTERACTION & SUPPORT

  • Handle customer inquiries, bookings, and service requests via phone, email, and in person.
  • Provide accurate shipping quotes, transit times, and service options for air, sea, and land freight.
  • Manage customer expectations by providing regular updates on shipment status.

QUALIFICATIONS & SKILLS REQUIRED:

  • Bachelor’s degree in Logistics, Supply Chain Management, International Business, or related field.
  • Minimum 2–4 years’ experience in customer service within the shipping/logistics/freight forwarding industry.
  • Knowledge of air, sea, and land freight operations and Incoterms.
  • Familiarity with customs clearance procedures and documentation.
  • Strong communication, negotiation, and problem-solving skills.
  • Proficiency in MS Office and shipping software/ERP systems.
    Job Type: Full-time
    Pay: AED4,500.00 - AED5,500.00 per month

Application Question(s):

  • What is your Visa Status?
  • What is your Expected Salary?
  • What is your joining availability?
Responsibilities

Please refer the Job description for details

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