customer service executive at Sika AG

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Coordination, Sales Support, Credit Note Processing, Delivery Coordination, Technical Assistance, Complaint Identification, Reception Duties, SAP

Industry

Chemical Manufacturing

Description

Company Description Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. SIKA (SINGAPORE) PTE LTD established in 1978 is a wholly owned company of Sika AG in Switzerland and a member of the Sika Group of Companies. The principal activities of the company are manufacturing, trading, and supply of specialty construction chemicals in the building and construction industry. Over the years we have successfully established our technical assistance, services, and product solutions for various projects in different sectors. Job Description 1. Coordinate and support the sales activities of the Sales Division. 2. Coordinate incoming orders and deliveries to customers with: i) Production Department ii) Delivery Department 3. Process credit note/debit note if necessary. 4.. Coordination for every delivery order with different transporter and different driver. 5. To assist the Customer Service Manager. 6. To carry out reception duties during lunch hours on rotation basis. 7 Identify complaint and reporting to concerned department for guidance and assistance. 8.. Other ad-hoc duties as assigned Qualifications O Level or related qualification Computer literate Experience with SAP is an advantage Additional Information We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations. Global Contract type: Permanent Region: APAC Area: SE Asia Global Department: Customer Service

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The customer service executive will coordinate and support sales activities, manage incoming orders and deliveries, and assist the Customer Service Manager. Additional responsibilities include processing credit notes and handling customer complaints.