JOB DESCRIPTION

• Manage large amounts of incoming phone calls
• Generate sales leads
• Order beauty products, like creams and essential oils and replenish stock
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media

QUALIFICATIONS :

• 1-2 Years Customer Service Experience in UAE
• Fluent in English language and Negotiation / Sales Skill
• Pay - AED 2000- AED 2500 per month
• Proven work experience in Beauty or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• BSc degree in Business Administration or relevant field
  Job Type: Full-time
  Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s):

• Do You Have freelance Visa?

Experience:

• customer service: 1 year (Preferred)

Language:

• Arabic (Preferred)

Please refer the Job description for details