Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Executive - Two Wheeler Loans - Vriddhi - Chhindwara - Pan at Tata Capital
, Madhya Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Retail Loan Disbursement, Customer Relationship Management, Cross-selling, Vendor Management, Market Analysis, Compliance, Sales Promotion, Distribution Channel Development

Industry

Financial Services

Description
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. • Identify target areas for prospective business • Pre-screen customer segments as per the organization norms • Ensure the number of log in along with disbursement • Sanction ratio target achievement • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements • Execute sales promotion activities to build customer interest in the TCFSL brand • Build strong client relationships both internally and externally and build a strong brand identification with potential customers. • Ensure vendor empanelment and develop relationships with new vendors. • Develop strong distribution channels • Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. • Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline
Responsibilities
The role focuses on achieving retail loan disbursement targets for two-wheeler loans while maintaining minimum delinquency. It involves identifying prospective business areas, managing vendor relationships, and ensuring high customer satisfaction through cross-selling.