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Customer Service Executive - UCV Finance - Motor Finance - Sales - GORAKHPU at Tata Capital

, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Generation, Customer Relationship Management, Cross-selling, Dealer Relationship Management, Deal Processing, Internal Stakeholder Management, Communication Skill, Negotiation Skill, Analytical Skill, Product Knowledge

Industry

Financial Services

Description

Key Deliverables: Lead Generation * Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management * End to end customer relationship management including explaining product offerings and resolving sales queries. * Cross-selling product offerings to customers. * Educates customers with information to build their understanding of issues and capabilities. * Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management * Maintaining relationship with assigned dealer. Deal Processing * Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management * Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies * Communication Skill * Negotiation Skill * Market/Industry Knowledge * Analytical Skill * Product Knowledge Behavioral Competencies * Execution Excellence * Customer Centricity Hiring Parameters: * Candidates from commerce graduate stream preferred. * Should be comfortable to move in the market. * Should have learning attitude. * Should have bike and license. * Good knowledge of RTO (UV) * Should have Product Knowledge (UV)

Responsibilities

The role focuses on generating leads for motor finance deals and managing end-to-end customer and dealer relationships. It involves processing loan documentation and coordinating with internal credit and operations teams for smooth application processing.