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Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sa at Tata Capital

, , India -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Generation, Customer Relationship Management, Cross-Selling, Dealer Relationship Management, Deal Processing

Industry

Financial Services

Description

Lead Generation Generate leads for UV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Responsibilities

The role involves generating leads for UV deals and managing customer relationships by explaining product offerings and resolving queries. Additionally, it includes maintaining relationships with assigned dealers and processing necessary documentation.