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Customer Service Executive - Used Car Loans - Chennai - Centennial Square - at Tata Capital

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Identification, Document Collection, Validation, Case Logging, Disbursement Process, Sanction Ratio Fulfillment, Cross-selling, Vendor Empanelment, Relationship Development, Compliance Assurance

Industry

Financial Services

Description

Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

The role involves identifying potential business opportunities and collecting/validating customer documents under supervision to facilitate loan disbursement according to standard operating procedures. Responsibilities also include meeting sanction ratios, cross-selling products, developing vendor relationships, and ensuring compliance with audit and RBI regulations.