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Customer Service Executive - Used Car Loans - Patna - Hariom Tower - CSE at Tata Capital

, Bihar, India -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Channel Partner Management, Financial Services, KYC Documentation, Loan Processing, Sales Pitching, Customer Relationship Management, Funding Norms Compliance

Industry

Financial Services

Description

1 Company's representative - Rendering company's financial services into the market / assigned counters. 2 Acts as a communication channel between the management & the Channel Partners. 3 Building new channel partners for the company. 4 Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. 5 Customer touch point - Meets customers and pitch schemes according to their requirements. 6 First line of control - Ensures customers meets the funding norms. 7 Follow up with customers to ensure satisfaction & positive feedback after sales-service. 8 Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo. 9 Basic understanding of KYC and other documents for used car loan processing Exp (in yrs) :- 1+yrs Qualification :- Graduate in any discipline

Responsibilities

The role involves acting as a liaison between management and channel partners to promote financial services and build new partnerships. Responsibilities include addressing customer inquiries, pitching loan schemes, and ensuring all documentation and funding norms are met.