Customer Service/Front Desk Associate at Citizen Canine
Oakland, CA 94621, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

18.0

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Operations, Customer Service, Excel, Dogs, Email, Google Docs

Industry

Hospitality

Description

Citizen Canine, the Bay Area’s premier doggie daycare and hotel is looking for a special individual to join our front desk Customer Service team.

The position calls for someone who not only loves dogs but so much more. The ideal candidate would meet the following requirements:

  • Upbeat & Enthusiastic with a positive Attitude
  • Experience in providing exceptional customer service to guests and staff, via phone, email and in person. We hold ourselves to the highest levels of customer service, and the customer service specialist is our company’s first impression on our clients.
  • Be able to multi-task the phone will be ringing, guests will be checking in and out, you’ll be assisting dog handlers in caring for our canine guests, there may be an emergency; the list goes on and on. Are you up for organized chaos on a daily basis? Can you work well both independently and as part of a team?
  • Familiarity with basic computer operations. We can train you to use the software but you have to know the basics. We utilize Word, Excel and google docs daily as well as a kennel specific software program.
  • You must be punctual, reliable and able to handle all size dogs from tiny to large, strong dogs.
  • Must Love Dogs!

We are a 365 day a year facility, so at least one weekend day and most holidays are required. Availability from 6:45 am until 9:00 pm for a variety of shifts.

The position provides the following benefits:

  • Health insurance
  • 401K
  • Dental insurance
  • Paid time off
  • Free daycare and boarding for your own dog
  • A fun place to work!

Job Type: Full-time/Part-time
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance

Application Question(s):

  • What makes you the right person for this position?

Ability to Commute:

  • Oakland, CA 94621 (Preferred)

Work Location: In perso

How To Apply:

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Responsibilities

Please refer the Job description for details

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